Terms & Conditions


The small print...

These Terms and Conditions govern and regulate your use of this website and your relationship with Spotty Button. By using this website and/or ordering goods from Spotty Button you are deemed to have understood and accepted these terms.

Accuracy of Content

While Spotty Button makes every effort to give a fair representation of the products, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as digital media, photographic and publishing processes allow.

Safety Regulations

All products comply with appropriate safety and consumer regulations. If a product is recalled by the manufacturer for any reason, you will be contacted immediately.


Each sale of goods will be subject to these conditions, which shall govern the contract to the exclusion of any other terms and conditions subject to which any order is made or purported to be made by you. No order submitted by you shall be deemed to have been accepted by us unless and until confirmed via email by us.

Orders are accepted at our sole discretion but are normally accepted if the goods are available, the order reflects current pricing, you are based within the delivery area and your payment is authorised for the transaction. We reserve the right to reject any order.

Upon submitting the order and providing us with your payment details, you shall confirm and undertake that the information provided is accurate and that you are authorised to use the payment facility and authorise us to deduct the full price of the goods and packaging and delivery charges

The deduction of monies from your account does not mean that we have accepted your order nor does it mean that a contract has been formed between us. In the event that we reject your order we will credit your account with the amount deducted.


All prices are shown in GB Pounds Sterling and correct at time of publishing. Occasionally, due to circumstances beyond our control, it may be necessary to increase or decrease prices. We reserve the right to change the prices set out on this site without notice provided that if we accept an order from you the price for the goods will be the price set out in the relevant range at the time the order is placed.


All items are sold subject to availability. We will inform you as soon as possible if goods you have ordered are subject to a delay or not available.


You should always inspect the goods upon receipt and check that everything specified is included. You will be deemed to have accepted the order unless you notify Spotty Button of a problem with 7 days of receipt.


Spotty Button accepts all major debit/credit cards and PayPal payments. If you do not like to make payments online, we can take your payment over the phone on . If we are not available to take your call please email us on info@spottybutton.co.uk and we will contact you once we are available to take your payment. We do not accept payment by cheque or postal order. Please remember that when we accept your submitted order for goods through this website, there will be a legally binding contract. All prices are in pounds sterling (£).


Delivery of the goods shall be made by us or our carrier to the address for delivery shown in the Order Form. It is important that this address is accurate. We are unable to take specific delivery details as we usuallly use Royal Mail for delivery and cannot stipulate specific delivery requirements.We aim to dispatch all goods within one working day (excluding Bank Holidays). If we fail to deliver the goods (or any part of) for any reason other than any cause beyond our reasonable control or your fault, and we are accordingly liable to you, our liability shall be limited to the price of the goods.


If an item is received which is deemed damaged, defective or faulty or not as specified on your order confirmation, please contact us at info@spottybutton.co.uk within 7 days of receipt, telling us whether you’d like an exchange (availability allowing) or refund.

Equally, if you wish to return your order, you can so within 7 days for an exchange or refund. Where goods are returned by you in accordance with your rights, and in accordance with our returns policy, we shall credit the payment card with the appropriate amount. Please allow up to 21 days during busy periods.

Unless the goods are deemed defective, damaged or not as, you are responsible for the cost of returning the goods to Spotty Button (the goods must be in the original packaging in pristine condition with no damage). In both cases, we recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.

Please contact and we will provide you with a returns address.

Personalised Products Returns

We naturally want you to be delighted with the item they receive. In the unlikely event that a you are not satisfied, we can accept a return for personalised products if the item is faulty. Where this is the case we will send out a replacement or offer a refund for this order, including delivery. We regret that we cannot offer returns on unwanted items that have been personalised. This is in line with Long Distance Selling Regulations governing the sale of personalised products.

With regards to cancellations, due to the nature of the personalisation of these products, items have generally been placed in production and therefore we cannot accept cancellation requests. 


Spotty Button’s liability for any claim shall not exceed the price of the goods supplied to the customer and we shall not be liable for any consequential loss, save where such liability is imposed upon Spotty Button by statute. Your statutory rights are not affected by this statement.


Spotty Button has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site.

Spotty Button’s liability to the buyer shall at no time exceed the price of the goods supplied. We shall be under no liability for any direct or indirect loss and/or expense suffered by the buyer or liability to third parties incurred by the buyer which may arise from the use of this website.

Spotty Button shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. We shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.

Legal Identity

The site is owned and operated by Spotty Button.

Ownership of Rights 

All rights, including copyright, for this website are owned by or licensed to Spotty Button. All third party copyright, trademarks, brand names, product names and titles on this web site are acknowledged.

This web site is protected by copyright and the copyright, trademarks, logos and Intellectual Property rights for the content of the Spotty Button web site are the property of Spotty Button. All rights reserved.

Any use of this website or its contents, other than for your own personal, non-commercial use is strictly prohibited without the permission of Spotty Button. Any framing of this web site is prohibited.


By disclosing information to us in using this website, you consent to the collection, storage and processing of that information by Spotty Button in the manner as set out in this policy. Should you have any questions with these terms and conditions, please contact us at info@spottybutton.co.uk


Spotty Button takes the privacy of its customers seriously and takes every precaution to safeguard your personal information both online and offline. Information requested when ordering goods (including your payment details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software.

Any information we collect about you is held with the utmost care and security in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003 and the Direct Marketing Association (DMA) Code of Practice.

However, we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including details you provide when accessing or ordering from this web site, unless this is solely due to our negligence.


These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and you agree to submit to the jurisdiction of the English courts. These terms and conditions do not affect your statutory rights as a consumer.

Spotty Button complies with the relevant UK consumer protection legislation including the Sale of Goods Act, the Distance Selling Regulations and the Trade Descriptions Act.